General Questions
All your questions about tb44 in one place
Whether it's deposits, bonuses, account verification, device issues, or security — you'll find detailed answers to any question about tb44 on this page.
Overview — How to use the FAQ
The questions below are organized into five categories: Deposits, Devices & Technology, Verification, Bonuses, and Account Security. Click any question to expand the answer. Every answer is written based on tb44's actual rules and information. If you can't find the answer to your question here, contact our 24/7 live chat or email support directly — we provide assistance in both Bengali and English.
Frequently Asked Questions
Deposit Questions
Deposits made via bKash, Nagad, Rocket, or Upay are usually reflected in your account within a few minutes. Bank transfers may take a little longer. If more than 30 minutes have passed and the money still hasn't arrived, collect the transaction reference number or a screenshot and contact our live chat support — it will be resolved quickly.
tb44 currently accepts five payment methods: bKash, Nagad, Rocket, Upay, and bank transfer. For bank transfers, any major Bangladeshi bank can be used, including Dutch-Bangla Bank, BRAC Bank, or Islami Bank. The minimum deposit amount is ৳200 for all methods.
tb44 does not charge any deposit fees. However, your mobile banking app (such as bKash or Nagad) or bank may deduct their own transaction charges according to their terms. It is a good idea to check the fee structure of your own platform before making a deposit.
To deposit via Nagad, log in to your tb44 account, go to the Cashier or Deposit section, and select Nagad. Send the amount to the Nagad number shown there, then fill in the transaction ID and amount in the form and submit. The minimum amount is ৳200. If you run into any issues, get help via live chat.
Device & Technical Issues
Yes, tb44 is a mobile-friendly website. On Android, open Chrome, go to the site, then select "Add to Home screen" from the three-dot menu. On iPhone, open the site in Safari, tap the share button, and choose "Add to Home Screen". After that, you can access tb44 directly from the icon on your home screen.
If the connection drops, the game's server-side history is kept safe. Once you reconnect and return to the game, in most cases it will resume from where you left off. If the connection is lost during a slot game round, the server records the result of that round. If you feel there is a discrepancy in any bet, contact our support team with the game name and time.
tb44 works well on Android smartphones, iPhones, tablets, and desktop computers with any modern browser. There is no need to download a separate app — the full site can be used directly from a browser. For the best experience, use an updated version of Chrome or Firefox.
Old browser cache can slow down pages. In Chrome, go to Settings → Privacy and Security → Clear browsing data, select "Cached images and files", and clear it. On mobile Chrome: three-dot menu → Settings → Privacy → Clear browsing data. Then reload the site. If the issue persists, let us know via live chat.
Verification & Documents
Yes, this is very important. The name registered on your tb44 account and the name on the bKash, Nagad, Rocket, Upay, or bank account you use — they all must be the same. A name mismatch can hold up withdrawals and complicate the verification process.
tb44 may ask you to verify your identity before your first withdrawal or when transactions exceed a certain amount. Verification may also be requested if suspicious activity is detected on your account or when your information needs to be updated. This is a routine security process.
Verification is primarily done to prevent fraud and unauthorized access. It ensures that only you are using your account and that funds reach the right person. It is an important step in maintaining a safe and fair environment at tb44.
Documents are usually rejected due to blurry images, incomplete documents, or a name mismatch. The support team will let you know the reason for rejection via email or chat. Resubmit with correct, clear, and complete images. For any issues, write directly to [email protected] or join the live chat.
A national identity card (NID) is generally the most accepted document. A passport or driving licence can also be used as an alternative. Clear photos of both sides of the document are required. You may be asked to submit a photo of yourself holding the ID. All document details must exactly match the information provided in your account.
Bonus Terms
The wagering requirement for tb44's welcome bonus is 10 times (10x), and it is calculated only on the bonus amount — not on the combined total of the deposit and bonus. For example: if you receive a ৳1,000 bonus, you need to place ৳1,000 × 10 = ৳10,000 in bets before the bonus funds become withdrawable.
Slot games generally count in full toward the wagering requirement. The contribution percentage may differ for live casino and table games. The terms attached to your bonus detail how much each game contributes. Read the terms shown when accepting the bonus or ask the support team for accurate information.
When you open an account at tb44 for the first time and deposit a minimum of ৳200, a 100% welcome bonus of up to ৳5,000 is applied automatically. For example, if you deposit ৳1,000, you receive a ৳1,000 bonus, bringing your total balance to ৳2,000. No separate steps are needed to activate the bonus — it is added right after the deposit.
No, the welcome bonus can only be received once per account. If the same person tries to take advantage of the bonus by opening multiple accounts, it will be considered a violation of the bonus rules and the account may be suspended.
If you want to cancel an active bonus for any reason, inform the support team via live chat or email. Keep in mind that if the bonus is cancelled, any winnings earned from that bonus will also be cancelled. Only the original funds you deposited yourself will remain in your account. Consider the terms carefully before making a decision.
Account Security
Yes, tb44 uses SSL (Secure Socket Layer) encryption. This means your personal information, payment data, and login details are always sent through an encrypted channel. If you see a lock icon (🔒) in your browser's address bar, your connection is secure.
Never. No tb44 staff member, support agent, or anyone else will ever ask for your OTP, bKash/Nagad/Rocket PIN, or password. If someone asks for this information, it is an attempt to defraud you. Disconnect immediately and report it to our support team.
Always access the site by typing tb44.lat directly into your browser. Do not click on URLs sent through unfamiliar links, WhatsApp, or Facebook messages. The real site will always show "https://" and the correct domain name in the address bar. If you notice a slight spelling change or extra numbers in the domain, it is likely a fake site.
A strong password should have at least 8-12 characters, mixing uppercase and lowercase letters, numbers, and special characters (such as @, #, !). Use a separate, unique password for tb44 — do not reuse a password from any other site. Never share your password with anyone and change it regularly.
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