tb44's Privacy Policy
This document provides a complete and transparent account of how your personal information is collected, stored, and used on the tb44 platform.
Introduction & Scope
tb44 is a trusted online gaming platform committed to providing safe and enjoyable entertainment for users in Bangladesh. Protecting the privacy of your personal information is one of our highest priorities.
This privacy policy explains what information we collect when you use the tb44 website (https://tb44.lat), why we collect it, how we use it, and how we keep it secure. This policy applies to all services, products, and digital content on the site.
By using tb44's services, you are considered to have agreed to the terms of this policy. If you disagree with any part of it, please stop using the services and contact us.
Last updated: This privacy policy may change from time to time. We will post a notice on this page for any significant changes. Visit this page regularly to stay informed of updates.
What Information We Collect
tb44 collects only the information necessary to provide our services. Below is a description of the different categories of information:
2.1 — Information You Provide Directly
When you create an account on tb44 or use our services, you may voluntarily provide the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Payment information (bKash, Nagad, Rocket, Upay or bank account details)
- Identity verification documents (copy of national ID card or passport)
- Information you share when contacting customer support
2.2 — Automatically Collected Information
When you use our website, the following technical information may be collected automatically:
- IP address and device identifier information
- Browser type, operating system, and device model
- Pages visited, click patterns, and time spent on the site
- Referral source (where you came from before reaching the site)
- Login date and time, and session duration
2.3 — Cookies & Tracking Technologies
tb44 uses cookies and similar technologies to improve your browsing experience, remember your preferences, and help us analyse the performance of our site. You can control cookies through your browser settings, but disabling certain cookies may limit some features of the site.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Ensuring the site's core functionality, login sessions, and security | Until the session ends |
| Functionality Cookies | Remembering your language and preference settings | Up to 30 days |
| Analytics Cookies | Understanding site usage patterns and improving services | Up to 6 months |
How Your Information Is Used
tb44 uses your information only for the purposes listed below. We never sell your information or use it for third-party advertising.
3.1 — Service Delivery & Management
- Creating and managing your account
- Processing deposit and withdrawal transactions (via bKash, Nagad, Rocket, Upay, and bank transfer)
- Managing bonuses, rewards, and promotional benefits
- VIP membership and cashback management
- Providing customer support — 24/7 via live chat and email
3.2 — Security & Legal Compliance
- Preventing fraud, cyberattacks, and unauthorized access
- Age verification — only users aged 21 or above may use the services
- Compliance with Anti-Money Laundering (AML) regulations
- Implementation and monitoring of responsible gaming policies
3.3 — Communications & Notifications
- Sending important notifications about your account
- Sending transaction confirmation messages
- Sending promotional information and updates, subject to your consent
- Informing you about changes to our services
3.4 — Service Improvement & Analysis
- Analysing data to improve the user experience
- Supporting the development of new games and features
- Identifying and resolving technical issues
Information Disclosure & Sharing
tb44 is firmly committed to the security of your personal information. We do not share your information with third parties except in the limited circumstances below:
4.1 — Service Providers
To operate our services, we work with trusted third-party partners such as payment processing providers, cybersecurity specialists, and technology infrastructure providers. These partners may only use your information in accordance with our instructions and operate under strict confidentiality agreements.
4.2 — Legal Obligations
If required by the direction of a competent authority or court, we may disclose your information to meet legal obligations. This may include fraud investigations or anti-money laundering investigations.
4.3 — Business Transfers
If tb44 undergoes a merger, acquisition, or asset sale in the future, your information may form part of that transaction. In such a case, we will notify you in advance.
Important: tb44 never sells or rents your personal information to advertising networks, data brokers, or unrelated third parties.
Data Security Measures
tb44 adopts industry-standard security measures to keep your personal information safe. Our security framework is described below:
SSL Encryption
All data transmissions are secured using SSL/TLS encryption technology.
Firewall Protection
Advanced firewalls and intrusion detection systems block unauthorized access.
Two-Factor Authentication
A two-step verification process for account access provides an extra layer of security.
Regular Audits
The security team conducts regular audits and vulnerability assessments to keep systems secure.
However, no method on the internet is completely secure. We make every effort, but we cannot guarantee absolute security. It is your responsibility to keep your account password confidential and not share it with anyone.
Data Retention Period
tb44 retains your personal information only for as long as it is necessary or legally required. Below is an outline of the retention periods for different types of information:
6.1 — Active Account Information
While your account is active, we retain all your profile information, transaction history, and gameplay records. This information is necessary for service delivery, dispute resolution, and fraud prevention.
6.2 — Closed Account Information
After an account is closed, we may retain certain information for a specified period to meet legal obligations. Financial transaction records and identity verification documents are generally retained for a longer period.
6.3 — Requests to Delete Information
After closing your account, you may request that your information be deleted. However, due to legal obligations, certain information must be retained for a specific period. In such cases, we will inform you in detail.
Your Rights
As a tb44 user, you have the following rights over your own information:
Right to Access
You may request a copy of the personal information we hold about you at any time. We will fulfil this request within a reasonable timeframe.
Right to Correction
If your information is incorrect or incomplete, you may request that it be corrected. We will make the changes as soon as possible.
Right to Deletion
In certain circumstances you may request that your information be deleted, though legal obligations may limit this right.
Right to Object to Processing
You may object to marketing communications or certain types of data processing. We will respect this instruction.
To exercise any of the above rights, please contact our support team. We provide assistance 24/7 in both Bengali and English.
Protection of Minors
tb44's services are for users aged 21 or above only. We do not knowingly collect personal information from anyone under the age of 21.
Age verification at registration is a mandatory step for us. If we become aware that a minor has created an account, we will immediately close that account and delete all related information.
If you believe a minor is using our services, please notify our support team immediately.
Age restriction: This platform is for users aged 21 or above only. To learn more about responsible gaming, visit our Responsible Gaming page.
Policy Changes & Updates
tb44 reserves the right to update this privacy policy from time to time. Changes may be made due to service updates, new legal obligations, or technical improvements.
If any significant changes are made, we will clearly note them on this page along with the date of the change. For important changes, we may also send a notification to your registered email address.
Continuing to use tb44 after any changes will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly.
Privacy Contact
If you have any questions, concerns, or requests regarding your information or this privacy policy, please contact us. Our support team is available 24/7 in both Bengali and English.
Live chat: Log in at tb44 Login and reach us via live chat from within the site
Email: [email protected]
For privacy-related requests, please use "Privacy Request" as the subject line in your email.